If you are not completely satisfied with a Lady Ease purchase for any reason, new or gently used products may be returned within 30 days of purchase. Once your return is received, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. For purchases made using PayPal, please note that PayPal does not provide return shipping labels or accept refund requests for return shipping.
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.